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Sage CRM

Customer Relationship Management (CRM) is far more than just a software application, it is a philosophy for running your business! Choosing and implementing a CRM will not magically provide you with the business relationships you are after. However, a good CRM combined with discipline and structure of how you operate can make the difference.

The Sage CRM gives you the ability to connect with and understand your customers. It is a combination of people, processes and technology and covers every interaction with your customers across the entire business.  Knowing who they are, how they interact with you, your staff and your business is crucial if you are to build a valued relationship.

Customer Service

Manage every element of your customer relationships with ease.

Sales

The only place you'll need to look for everything you need to know about prospects & customers.

Marketing

Generate more leads
through highly targeted campaigns.

A 360 degree view of every customer interaction

With easy access to all your customer information, you can manage every stage of every sale, from lead generation to close. Sales management is simplified, with opportunity analysis available in real-time, along with a snapshot of your whole sales pipeline. Integrated with Sage’s leading ERP systems you can pull together all the data you need for successful lead management, giving you 360 degree view of all your customers.

Instant Collaboration Company Wide

 

Fuse expertise spans more than just the technical implementation of CRMs.  We have specialist consultants that work with your business to determine why and how you and your staff will utilise the Sage CRM, look for ways to streamline and automate business processes and enhance your communications with your leads, prospects and customers.  

We also work with you on the change management required to ensure your staff understand the philosophy of CRM and why it is being introduced into your organisation. 

To learn more about how Sage CRM can benefit you and your business simply visit the Sage CRM dedicated website or call us on 1300 FUSE IT or email contact@fusesoftwaresolutions.com